For Australia, the minimum age to rent a vehicle is 21 years; however, drivers under 25 years of age are restricted to renting passenger vehicles in Groups A – Economy Manual, Group B – Compact, Group C – Intermediate, Group S – Compact SUV and Group K – Intermediate SUV, as well as commercial vehicles in Groups A – 4x2 Single Cab Ute, Group C – Delivery Van, Group F – 4.2m Moving Van, Group G – 4.2m Tray, Group H – Hitop Van and Group L – 4x2 Dual Cab Ute.

To drive ADVANCE CAR RENTAL vehicle in Australia, drivers must have held a full, valid licence for the relevant vehicle category for at least 12 consecutive months, and international licences are accepted if in English or accompanied by an International Driver Licence.

Final charges will be processed after your rental is returned, and any unused portion of the pre-authorisation will be released back to your card. The release timeframe is determined by your bank and typically takes 7–10 working days; if you have any queries regarding this timing, we recommend contacting your bank. As this is a temporary hold, it will not appear as a transaction on your statement, and Advance is not responsible for any overdraft fees incurred.

You must present a physical, valid credit or debit card and a current, full and valid driver’s licence, both in the driver’s name, at the time of rental, and any additional drivers must also be present and provide a current, full and valid driver’s licence. Please note that Advance does not accept cards displayed on phones or watches and does not allow contactless payment methods such as PayWave; a physical card is required.

Advance has two locations: one in the city at 324 Queensberry St, North Melbourne VIC 3051, and another at Melbourne Airport, (Park and Fly) 10 Dib Court, Tullamarine VIC 3043.

Loss Damage Waiver (LDW) is included with all Advance’s rentals and limits the renter’s financial responsibility for loss or damage to the vehicle to the standard excess amount, which ranges from $3,300 to $5,500 depending on the vehicle category.

You can reduce your excess by choosing one of Advance’s optional insurance products: Smart Cover or Ultimate Cover. These can be selected when booking your vehicle or by contacting us directly.

In the event of an accident or damage it is important not to panic. Contact the rental location as noted on the rental agreement document.
All accidents involving bodily injury must be reported to the police where the accident occurred. The driver is required to complete and file a Budget incident report. In addition, the driver must complete and file any accident reports required by local authorities.

In the event of an accident or damage, the applicable excess amount shown on your Rental Agreement will be charged, in addition to your estimated rental fees.

Yes, you will still be responsible for paying the applicable excess amount even if a third party is at fault. Once fault is confirmed and the third party agrees to cover the damages, Advance will refund your excess.

Linkt is the retail tolling brand of Transurban – a leading toll road operator in Australia. Customers should get a toll pass.

You can purchase a Linkt Visitors Pass for $3.50 by visiting www.linkt.com.au. Simply enter your rental details to be covered for tolls.

As the renter, you are fully liable for any penalty notices, parking fines, traffic violations, tolls, or other related charges incurred during your rental period, including any associated fees or administrative costs. These charges are issued by the relevant authorities and are your responsibility, as specified in your Rental Agreement.

Administrative Infringement Processing Fees cover the costs of managing, handling, and processing fines or penalties incurred during your rental. This includes:
⦁ Transferring the penalty notice or fine into the renter’s name
⦁ Communicating with you and the issuing authority regarding the fine
⦁ Handling and processing payments related to the fine
⦁ Additional administrative work if Advance pays the fine on your behalf and later recovers the cost from you
These fees vary depending on the issuing authority and the type of infringement. For reference, the admin fee for an unpaid toll invoice is $33, and for other fines, it is $77. For more details, please refer to your Rental Terms and Conditions or contact our Contact Centre.